Returns Policy
Returns and refunds
We want you to be totally satisfied with every purchase you make from Cartridge Express Recycling Ltd. It is our aim to offer you value and quality at outstandingly low prices. If, for any reason, you are not completely happy with your purchase, simply return it to any Cartridge Express Recycling Ltd store within 180 days of delivery, unused in its original packaging, together with the receipt. We'll exchange it or offer you a full refund and that's guaranteed!
Some products are excluded from our 180 day money back guarantee. These are clearly marked by a † next to the product name.
The 180 day money back guarantee and any other manufacturer’s guarantees promoted on the website are in addition to our obligations with respect to your statutory rights, which of course remain unaffected.
Distance Selling Regulations
Under the Distance Selling Regulations, you have a right to cancel your order for any item purchased on this website for a full refund. This does not apply to items personalised or made to your specification; audio/video recordings or software that you have unsealed.
To cancel, you can email us or write to us (see contact us for details) within seven days of delivery of your item(s), quoting your order number. You must take reasonable care of the item(s) and must not use them. Item(s) may be returned to a Cartridge Express Recycling Ltd store.
If you have an Internet order query, please contact Cartridge Express Recycling Ltd Direct on 0113 242 8935, or email enquiries@cartridgeexpress.net
(For security and training purposes, telephone calls to and from Customer Service Centres may be recorded or monitored).
